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Project Leadership
Vendor selection & Negotiation
Independently, with no financial relationship to anyone being assessed.
Governance
Steering committee, reporting rhythm, escalation path, and the few measures that genuinely indicate health.
Scope and change control
Where most of the money is lost.
Live risk management
Not a register updated monthly.
Cross-department coordination
Including the departments that disagree.
Post-go-live stabilisation
Routinely under-planned, and where user confidence is won or lost.
Where It Starts
Four things, in writing: where you actually are, and what the project must survive contact with. What you're genuinely buying, as distinct from what the proposal says. What it will truly cost, counting the internal people you'll lose to it. And what is most likely to break, with a plan for each.
You end with a decision-grade document. If it tells you not to proceed, the review has already paid for itself.
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